Betting is for entertainment — not beyond your means. 23h2 believes responsible play is the smartest play. Learn how to enjoy the experience while keeping yourself and your family safe.
Responsible gaming means participating in betting or lottery consciously, within your limits, and in a controlled manner. At 23h2, we believe betting is entertainment — not a source of income. When you keep that distinction in mind, the experience stays genuinely fun.
Millions of people across Bangladesh take part in online betting and lottery every day, and most enjoy it as a fun activity. However, some end up spending more time and money than they intended — which can affect family life and relationships. That's exactly why 23h2's responsible gaming guidelines exist.
Responsible betting means not chasing losses, keeping a clear head when making decisions, and never letting betting take priority over time with family and friends. 23h2 provides a range of tools and features to help you maintain that balance.
Keep in mind: Betting is a form of entertainment — the goal is to have fun, not just to win. If betting starts causing anxiety instead of enjoyment, that's a warning sign.
Being honest with yourself about your betting habits matters. If you notice any of the signs below, take a moment to pause and reflect.
If you notice these signs: Use 23h2's self-exclusion or cooling-off tool right away, or reach out to us at support@23h2.app.
On the 23h2 platform, you're in full control of your own betting. You can activate any of these tools at any time from your account settings.
After logging in, click your profile icon in the top right corner. Navigate to the "Responsible Gaming" menu.
Set a deposit limit, betting limit, session time limit, or cooling-off period — whichever works best for you.
Your chosen limits will be confirmed via SMS or email and take effect immediately once set.
If you need help or want to self-exclude, email us directly at support@23h2.app. We'll get back to you within 24 hours.
Important: Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is in place for your own protection.
It's important to take a few simple steps to ensure younger family members cannot access 23h2. No one under 18 is permitted to use this platform — that's a firm rule we enforce strictly.
For Parents: If you suspect anything, report it to privacy@23h2.app. We'll investigate and take the necessary action.
Healthy habits are the foundation of responsible play. A few small changes to your daily routine can turn betting into a genuinely enjoyable pastime.
Have any of these happened to you in the past month?
Our expert team is here to help with any responsible gaming concerns you may have.
23h2 provides all these tools free of charge to help keep your experience safe and enjoyable.
Set your own daily, weekly, or monthly deposit limits. Once the limit is reached, no further deposits can be made automatically. A 24-hour cooling period applies before any limit increase takes effect.
Set a limit on how long each session lasts. When time is up, the system will automatically end the session and send you a break reminder.
If you want a short break, set a cooling-off period ranging from 1 day to 6 months. You won't be able to log in or place bets during this time.
Use self-exclusion for an extended break. Choose any duration from 6 months to permanent — once activated, it cannot be cancelled before the period ends.
View your betting history, win/loss stats, and spending summary at any time. Understanding your patterns makes it easier to stay in control.
You'll receive periodic pop-up notifications showing how long you've been playing and how much you've spent — helping you stay aware.
Sign up with 23h2 and use our safety tools from day one for a secure betting experience. Your fun, your control.
18+ | Play Responsibly | Terms Apply